To be genuinely useful, artificial intelligence has to know your company: products, documents, rules, customers, tools and that one step that “only Marco knows how to do”. We design custom AI for B2B companies starting from a real process and building the right technology around it. Not the other way round.
The first conversation is free. No commitment and no 83-slide presentations.
Average values recorded across the projects we run, measured before and after automating the process.
A generic tool can write a nice email. It's harder for it to know which part number to use, where to find the latest datasheet, or why that customer always orders with a different tolerance.
It doesn't know your archives. It doesn't know the exceptions. It doesn't know which information it may use and which must be checked by a person. Our job is to give it the context, the tools and the rules it needs to become useful in your daily work.
We don't lay a layer of AI on top of problems that stayed the same. First we understand the mechanism. Then we make it smarter.
You don't need to arrive with a solution already written. You don't even need to know whether you need an agent, an automation or something that doesn't yet have a particularly sellable name.
You tell us how you really work: where time is lost, where the same steps repeat, where errors pile up and where you constantly have to “ask the person who knows”.
The conversation is free. If there's a sensible project, we design it together. If it isn't worth it, we'll tell you: better a useful no than one more piece of software to maintain.
Let's have a chatIt depends on the problem. And that's a far more serious answer than “let's build a chatbot”.
We build systems configured on your company's documentation, procedures and language. We connect them to controlled sources and define what they can do, what they must verify and when they must stop.
That doesn't necessarily mean training a model from scratch. It means building the right combination of models, data, instructions, software and controls.
Systems able to carry out multi-step tasks: read a request, look up information, prepare a document, update the CRM and ask for approval when needed.
The goal isn't to give suggestions faster. It's to move the work forward.
We connect AI to the tools your team already uses: CRM, ERP, management systems, PLM, spreadsheets, mailboxes, databases and shared folders.
Yes, including that Excel file nobody dares open any more without making a backup first.
When the project calls for it, we build software, knowledge bases, automations and interfaces dedicated to your company.
Data, proprietary components, third-party licences, documentation and transferability are clearly defined in the project and in the contract. No magic formulas and no creative asterisks.
We configure the system with the terminology, materials, standards, certifications and procedures of your industry.
When an answer requires precise sources, the AI must be able to point to them. When it doesn't have enough information, it must say so. Inventing with great confidence is not technical expertise.
We design simple interfaces and tools suited to the way the team actually works.
Because a system can be extremely clever, but if using it takes twelve clicks and a survival course, it will soon be replaced by the old spreadsheet.
These are examples, not a fixed menu. The solution always starts from the process.
Search historical archives, compare bills of materials, extract data from datasheets, prepare documentation and flag inconsistencies before they become problems.
Read a request, retrieve the necessary information, draft a quote, update the CRM and remind the salesperson what's missing to close the deal.
First-level technical support using manuals, product sheets, request history and company procedures. Non-standard cases are passed to the right person, with the context already gathered.
Check documents, organise reports, verify that required information is present and improve traceability and access to batch data.
Turn technical information into product sheets, content, industry translations and sales material, keeping terminology and tone consistent.
Classify documents, extract data, prepare summaries, route requests and reduce the copy-and-paste between tools that, for some reason, still don't talk to each other.
The task is extremely rare, completely unpredictable or too risky to be handled with adequate controls.
The question isn't: “Can we use AI?”. Almost always we can.
The useful question is: is it really worth it?
We talk to the people who do the work. We reconstruct steps, tools, exceptions, responsibilities and the points where the process tends to jam.
We identify a process with concrete, measurable impact. First a useful result, then everything else.
We prepare a working prototype, connect it to the necessary sources and check answer quality, permissions and edge cases.
We connect the system to your business tools and test it with the people who will have to use it. If it only works during our presentation, it doesn't work.
We run hands-on training: how to use the system, how to check it, what to expect and when to involve a person.
We compare times, errors, volumes and quality before and after. If the numbers add up, we extend the system or move on to the next process.
Before choosing models and tools we define how data must be handled. We use services, configurations and contractual terms designed so that your company content is not used to train third-party general models. When requirements demand it, we can consider dedicated infrastructure or on-premise solutions.
Security isn't a badge you add at the end. It's part of the project from the start.
Before automating we define how to assess the result. We can measure:
AI is interesting. A process that takes half the time is far more interesting.
Industrial image, website and visibility on AI engines for an electronic-board manufacturer, plus software and automations inside its processes.
Read the case study
Personal branding, regulatory content and a sales system with AI, CRM and referrals for a workplace-safety consultancy.
Read the case studyTell us about it. We'll listen to how it works today, show you free of charge what we've already built and what AI can do in your case. Then we'll assess together whether there's a useful, sustainable and buildable solution.
If it can be automated, we'll find a way. If it isn't worth it, we'll tell you that too.
The first conversation is free and commits you to nothing.
No. It's enough to tell us where time is lost, where errors happen or which tasks the team would like to do faster. The solution comes later.
It helps, but it isn't essential. Part of the project can be putting order into documents, archives and knowledge spread across tools and people.
It depends on the process, the integrations and the quality of available data. For a well-scoped project, a first working version can be ready in a few weeks. After the initial analysis we define realistic phases and timings.
It depends on complexity, integrations, security requirements and the level of autonomy required. After the first free conversation we prepare a phased proposal, with costs, objectives and measurement criteria.
In most cases yes, via APIs, databases, exports or dedicated connectors. Before confirming it we analyse the tools and the access options available.
Our goal is to remove repetitive tasks, manual searching and pointless steps. People remain essential for decisions, exceptions, relationships and control. How the work will change is assessed together with the team.
Yes, and it's often the best choice. One process, one measurable objective and a first version to put to the test. Then you decide whether to expand.
The contract clearly specifies ownership of the custom-built software, data, configurations, documentation and licences for any third-party technology. We design the solution to avoid unnecessary dependencies and to keep it transferable where technically possible.
AI-generated technical content that speaks the language of your engineer customers.
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We take the risk: we sell for you with BOS technology, you pay on results.
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The right technology, communication and contacts in every market you want to enter.
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